Shipping policy

Shipping Policy

At Vespberry, we aim to deliver your orders safely and as quickly as possible.

All orders are processed within 1–3 business days after confirmation.

Orders are not processed or shipped on Sundays or public holidays.

During high order volumes, launches, or sale periods, processing times may be slightly delayed.

Estimated delivery times:

Delivery timelines may vary depending on courier availability, weather conditions, operational delays, or remote delivery locations.

Shipping charges, if applicable, will be displayed at checkout before payment.

We may offer free shipping on selected products, offers, or minimum order values.

Once your order has been shipped, you will receive tracking details via email, SMS, or WhatsApp (if applicable).

Please allow some time for tracking updates to reflect after dispatch.

Customers are responsible for providing accurate shipping details.

Vespberry is not responsible for delays or failed deliveries caused by incorrect addresses, unreachable phone numbers, or customer unavailability.

If an order is returned to us due to failed delivery attempts, additional shipping charges may apply for re-shipment.

If your package arrives damaged or appears tampered with, please contact us within 48 hours of delivery at:

Please include your order number along with clear photos/videos of the package and product.

For shipping-related questions or support, contact: